Terms and Conditions

1. General provisions

These terms and conditions (hereinafter referred to as the “Terms”) govern your (hereinafter referred to as the “Consumer” or “You”) access to and use of the website https://aishatec.com, as well as the related software, interface, plugins, and server infrastructure (collectively referred to as the “Service”).

The Service allows You to upload Audio files, perform text-based searches by sound description, and find similar audio samples based on artificial intelligence algorithms. The analysis is performed automatically, taking into account such characteristics as timbre, rhythm, tonality, dynamics, spatiality, and other audio parameters.

Search results are provided based on specialized artificial intelligence algorithms designed for professional use in the fields of sound engineering, post-production, game design, film, and video production, among others.

The  search is performed within a dynamic Library formed from open sources and licensed collections provided by rights holders and partners.

To ensure transparency and Consumer awareness, the Service may accompany certain audio files with informational messages or labels indicating their origin from open libraries or third-party platforms. In such cases, the Consumer is solely responsible for reviewing the applicable license terms set by the rights holder for the respective content.

The Service is owned and operated by AiSHA Technologies OÜ, a legal entity registered under the laws of Estonia,  registration  number  17102265,  with  its  registered office at Harju maakond, Tallinn, Kesklinna linnaosa, Vesivärava tn 50-201, 10152 (hereinafter referred to as the “Company”, “We” or “Us”).

The Company does not participate in the conclusion of any agreements between Consumers or between Consumers and third parties, does not control the content of audio files uploaded or used, does not verify compliance with licensing requirements or copyright laws, and is not responsible for the legality of Content usage. All responsibility for the use of audio files, their origin, licensing, and compliance with applicable law rests solely with the Consumer.

Use of the Service is at the Consumer’s own risk. The Consumer is solely responsible for compliance with applicable laws, including, but not limited to, copyright regulations, licensing requirements, use of audio content, tax obligations, and other regulatory requirements.

We are committed to ensuring transparency, safety, and compliance with international standards related to the use of artificial intelligence in working with multimedia files. By using the Service, You agree to these Terms, which govern your rights, obligations, and interactions with the Company, its services, and other Consumers.

In addition to these Terms, the use of the Service is governed by the Privacy Notice, which defines the procedure for collecting, storing, and processing your personal and technical data. By accessing or using the Service, You confirm your full acceptance of these Terms. If You do not agree with any provision herein, You are not entitled to use the Service.

1.2. Acceptance of the Terms

These Terms shall be deemed accepted by You from the moment You register an Account on the Service, which confirms Your acknowledgment and agreement to them.

Your use of the Service constitutes the primary and mandatory method of confirming Your consent to this Agreement. Such consent means that You have fully read the Terms, understand their content, and agree to comply with their provisions.

If You do not agree with any provision of these Terms, You are not entitled to use the Service, register an Account, or access its functionality.

1.3. Right to use

The Service is available only to individuals who have the legal capacity to enter into legally binding contracts under the laws of their jurisdiction. The use of the Service is prohibited for individuals who have not reached the minimum legal age required under the applicable laws of their country or who do not meet other legal requirements.

By using the Service, You confirm that:

• You have reached the minimum age required to enter into legally binding contracts under applicable law;
• Your use of the Service in your jurisdiction is lawful;
• You are acting on your own behalf or have the proper authority to act on behalf of the organization You represent.

The Company reserves the right to deny access to the Service to any Consumer if it determines that the Consumer does not meet the above requirements or violates other provisions of these Terms.

2. Definitions

Service – means the website https://aishatec.com, as well as related software, including plugins, server infrastructure, and interface, which provide Consumers with access to functions for uploading, analyzing, searching, and comparing audio files, integrating with other systems, and obtaining related services.

Company or We – means the legal entity AiSHA Technologies OÜ, registered under the laws of the Republic of Estonia, which owns and manages the intellectual property rights to all elements of the Service. The Company develops, maintains, administers, and ensures the functioning of the Service in accordance with the terms of this Agreement.

Consumer or You – means any natural person who gains access to the Service, directly or indirectly uses its functionality, creates an Account, or otherwise interacts with the Service in a permitted manner.

Account – a unique record in the Service system created by the Consumer for identification, access to the personal dashboard, management of functionality, Pricing plans, and other settings. Account registration is required to gain full access to the Service.

Audio file – any digital sound file uploaded by the Consumer to the Service for the purpose of analysis, comparison, or searching for similar audio content. An Audio file may include, but is not limited to, recorded sounds, music fragments, noises, or voices.

Library – a collection of digital audio recordings gathered by the Company from open sources, free sound libraries, as well as those obtained under partnership agreements or voluntarily provided by Consumers under a license or written consent.

License – a permission to use, distribute, or commercially exploit Content, which may be granted or obtained in accordance with applicable law or the terms agreed between the Company and the Consumer. Granting a License does not imply the transfer of copyright unless explicitly stated otherwise.

Content – any information, Audio files, or other data uploaded or transmitted by the Consumer through the Service for the purpose of using its functionality.

Pricing plan – a set of terms and usage options of the Service that defines the Consumer`s access to functionality; the Service offers both free plans with limited features or usage limits and paid plans that provide expanded capabilities, higher usage limits, and additional services in accordance with the payment terms and periods established by the Company.

Subscription – a specific form of access to the Service’s functionality activated through the Consumer’s Account and which may be provided free of charge or on a paid basis, depending on the selected Pricing plan.

3. Use of the Service

The Consumer may interact with the Service through its web interface after completing the basic access procedures provided for in these Terms. Access to certain features may be limited or completely unavailable without registering an Account or activating the corresponding Pricing plan.

The use of the Service’s functionality is permitted only within the scope of its intended purpose for searching, comparing, and analyzing audio files. The Consumer undertakes to use the Service in a manner that does not compromise its technical or functional stability and does not interfere with other Consumers’ access to the Service.

The Company reserves the right to modify, update, or discontinue certain features or the Service as a whole, as well as to periodically introduce technical or administrative access restrictions if necessary to ensure the uninterrupted or secure operation of the Service.

3.1. Registration and Account

To gain access to all components and extended functionality of the Service, the Consumer must create an Account. This can be done using a Google account or by entering an email address followed by its verification.

During registration, the Consumer must provide accurate, complete, and up-to-date information. The Company may also require the creation of a password and confirmation of acceptance of the terms of this Agreement.

Upon successful registration, the Consumer is granted access to a personal dashboard where they can use the Service, change their Pricing plan, update the Subscription, or cancel it.

The Consumer is responsible for maintaining the confidentiality of their login credentials, including their password, and must take appropriate measures to prevent unauthorized access to their Account. In case of suspected or actual unauthorized access, the Consumer must immediately notify the Company through the communication channels specified in these Terms.

All actions performed through the Consumer’s Account shall be deemed to have been carried out by the Consumer personally, unless proven otherwise. The Company is not liable for the consequences of actions taken through the Account in case the Consumer fails to comply with confidentiality requirements.

The Consumer undertakes to promptly update the information provided during registration to ensure it remains accurate and current. If any inaccurate, outdated, or false information is detected, the Company reserves the right to suspend or restrict access to the Service, after notifying the Consumer in advance.

3.2. Restrictions on the use of the Service

The use of the Service for any activity that violates applicable laws, including fraudulent actions, data manipulation, or other illegal activities, is strictly prohibited. In particular, it is forbidden to knowingly provide false information, use another person’s personal data, mislead the Company or other persons, or use the Service to obtain unlawful benefits or circumvent the provisions of these Terms.

The Consumer is not entitled to submit applications on behalf of other persons without their explicit consent, nor to perform any actions through the Service that may harm the Company.

Unauthorized use, copying, modification, or distribution of Content protected by intellectual property rights also constitutes a violation of these Terms. Any interference with the operation of the Service is prohibited, including vulnerability testing, the use of automated data collection tools, or attempts to circumvent the system’s technical restrictions.

It is explicitly prohibited to upload or distribute malicious software, including viruses, trojans, spyware, or other harmful code that may destabilize the operation of the Service or damage the devices of other Consumers. Such actions constitute a serious violation.

These actions will result in the immediate termination of access to the Service. If such violations are detected, the Company has the right to apply appropriate technical or administrative measures, as well as to forward the information to competent authorities for further action in accordance with applicable law.

3.3. Access restrictions and Account deletion

The Company reserves the right to temporarily restrict or completely terminate the Consumer’s access to the Service in the following cases:

• violation of the provisions of this Agreement, the Privacy Notice, or other Service rules;
• abuse of the Service’s functionality or attempts to interfere with its operation;
• providing false, misleading, or non-compliant information;
• using the Service for illegal activities;
• engaging in actions that may harm the Company;
• receipt of substantiated complaints or official requests from government bodies or judicial authorities.

In the event of systematic or material violations, as well as when security risks to the Service arise, the Company has the right to immediately, without prior notice, temporarily block, deactivate, or permanently delete the Consumer’s Account along with all related information. This also applies in cases of fraud, manipulation, attempts to circumvent technical restrictions, or if the Consumer is located in a country where the use of the Service is prohibited by international sanctions or regulatory requirements.

The Consumer will be notified of the access restriction or Account deletion, indicating the general reason, unless otherwise required by applicable law or the orders of competent authorities.

The Consumer also has the right to independently request the deletion of their Account by contacting customer support. Upon confirmation of such a request, access to the Service and data associated with the Account will be terminated, except where the Company is obliged to retain certain information in accordance with applicable law or internal security policies.

Temporary restriction or permanent termination of access to the Service does not relieve the Consumer of responsibility for actions taken prior to that moment and does not constitute grounds for a refund under the Pricing plan, unless otherwise required by applicable law or these Terms.

4. Provision of services

The Service provides Consumers with access to tools for working with audio content, in particular for analyzing, searching, and comparing sound files. The Service is implemented as a web interface that allows uploading Audio files and searching for similar sounds in the internal Library using analysis algorithms.

Search results are generated automatically using the Service’s internal algorithms, based on sound characteristics, which may include, but are not limited to, timbre, rhythm, frequency structure, or duration. Algorithmic comparison is carried out within the sound database compiled by the Company from licensed sources or open sound libraries.

As a result of the analysis, the Consumer is provided with a list of sounds from the Library that are automatically selected as the most relevant in terms of audio characteristics to the uploaded file or text query. Such sounds may be available for listening or downloading depending on the license terms accompanying the respective audio file.

The Company does not store original Audio files uploaded by the Consumer for analysis unless otherwise provided for in additional agreements. The processing of such files is carried out solely for the purpose of providing the search and comparison functionality and does not involve further distribution or reuse of the uploaded Content.

Access to the Service may be temporarily restricted due to maintenance, updates, or planned improvement works. In such cases, the Company will make reasonable efforts to inform Consumers in advance about the duration and nature of the restrictions; however, it is not liable for the temporary unavailability of certain features.

The Company reserves the right to change the scope or set of features available within the Service, as well as to introduce new services or limitations. Changes may be implemented without the Consumer’s prior consent but with subsequent notification through the Service interface or other communication channels.

The Service is intended for individual use. Automated mass access, including the use of bots or third-party scripts for analysis or data collection from search results, is prohibited. Such actions may be considered a violation of the terms of use and result in access restrictions.

The Service’s functionality is designed in accordance with the principles of privacy, technical security, and compliance with international standards regarding the processing of audio data. The Company strives for the continuous improvement of the Service; however, it does not guarantee uninterrupted operation, the accuracy of all results, or compatibility with all types of audio files.

5. Use of Artificial Intelligence

The Service implements part of its functionality using artificial intelligence algorithms that provide analysis, comparison, and search of sound samples. All results provided to the Consumer are generated automatically based on the technical transformation of the Audio file into a structured set of numerical characteristics that describe key sound parameters. This representation does not allow the original sound to be reproduced and does not contain personalized data. Processing is carried out without human involvement and without storing the original Audio files.

By using the Service, the Consumer confirms their understanding that they are interacting with a technological solution that applies machine learning models. The results obtained during the search or analysis are for informational purposes only and may not be fully relevant or accurate from a subjective perception standpoint.

The Company informs that AI systems do not recognize the Content of the sound (including speech) and do not evaluate its meaning. Algorithms work with the formal technical parameters of the sound and do not make decisions with legal force or that affect the rights of third parties.

The development and maintenance of such systems are carried out in accordance with the principles of responsible AI use, including transparency, security, and respect for Consumer rights. Despite the continuous improvement of algorithms, the Company does not guarantee the complete absence of errors in the results and is not responsible for their use by the Consumer in any form.

6. Rights and obligations of the parties

6.1. Rights and obligations of Consumers

The Consumer has the right to:

• access the functionality of the Service in accordance with the terms of the selected Pricing plan;
• use the search function based on both uploaded audio and text queries;
• upload their own Audio files for analysis and search of similar sounds;
• familiarize themselves with available information regarding the origin of files obtained from search results;
• change or delete their Account at any time;
• receive technical support within the limits defined by the Company;
• familiarize themselves with updates to the Terms and other Service notices;
• cancel their Subscription or change their Pricing plan.

The Consumer is obligated to:

• comply with the provisions of these Terms and other documents regulating the use of the Service;
• not share Account access details with third parties;
• provide only accurate, current, and complete information during registration;
• refrain from uploading Audio files that violate copyright, moral norms, or applicable law;
• use the Service only within its functional purpose;
• not engage in activities that may harm the stable operation of the Service or other Consumers.

6.2. Rights and obligations of the Company

The Company has the right to:

• modify or update the functionality of the Service, its appearance, structure, or available services;
• restrict or suspend the Consumer's access to the Service in case of violation of the Terms;
• suspend the operation of the Service or its parts for technical, legal, or commercial reasons;
• send the Consumer informational, service, or administrative notifications;
• collect, process, and store technical and other information in accordance with the Privacy Notice;
• determine and change the terms of the Pricing plans and the scope of available services.

The Company is obligated to:

• provide access to the Service in accordance with the Consumers selected Pricing plan;
• ensure technical support and development of the Service within its resources;
• ensure the confidentiality of the Consumers' personal data in accordance with applicable laws and the Privacy Notice;
• inform Consumers of significant changes in the Terms or the functionality of the Service;
• take reasonable measures to prevent unauthorized access to the infrastructure of the Service;
• comply with applicable laws in the field of data processing, digital services, and copyright.

7. Pricing plans, payment, and commercial terms

The Service provides Consumers with access to a free basic plan, as well as the option to purchase a paid Subscription for extended functionality. The free pricing plan allows for a limited number of search queries per day using the sound sample analysis system.

A paid subscription allows the Consumer to perform an unlimited number of sample-based queries during the Subscription period. The Subscription can be purchased on a monthly or annual basis via the Consumer’s personal Account. Payment is made in advance according to the selected plan.

Subscription management is available through the Consumer Account, including the ability to upgrade from the basic plan to a paid plan or downgrade, as well as to view the Subscription’s validity period, renew it, or cancel it. If a paid subscription is canceled, access to Pro features ends after the expiration of the already paid period.

The Company reserves the right to change the terms of Pricing plans, the cost of the Subscription, or the list of features available within each plan. Any changes that may materially affect the Terms will be communicated to the Consumer in advance via the Service interface or other available communication channels.

The Service may also offer Consumers special conditions such as discounts, promo codes, free access for a certain period, or participation in referral programs. For example, a Consumer may receive a free Pro-access period for inviting new registered Consumers. The terms of such programs are established separately and may be changed by the Company at any time.

The Service does not sell audio files or other Content directly. Search results may display links to third-party websites that offer relevant sound files for purchase or licensing. All transactions made through such external services are governed by the terms of the respective third party, and the Company is not responsible for their Content, conditions, or payment processing.

8. Consumer Content

The Consumer may upload their own Audio files to the Service for the purpose of searching for similar sounds or for other functional uses provided by the Service. The Company does not pre-screen the contents of such files, nor does it moderate or verify their origin; therefore, all responsibility for ensuring that uploaded Content complies with applicable law rests solely with the Consumer.

8.1. Processing and storage

After uploading, the Audio file is automatically processed using the technical means of the Service. Processing is carried out solely to provide the Consumer with search results based on the sample. The Company does not store uploaded files, does not distribute them, and does not grant access to them to third parties, unless otherwise provided by additional written agreements with the Consumer.

The Service processes Content using algorithms that enable efficient technical comparison without storing original data. This processing is not intended for the reproduction or reuse of uploaded Audio files in any form.

8.2. Licenses for use

If the Consumer grants access to their sounds for subsequent placement in the Library, such transfer is only possible on the basis of a separate agreement or license. The Company does not claim copyright to Audio files that have not been expressly transferred under licensing terms.

The Consumer confirms that they possess all necessary rights to the Content they upload, including rights to use, distribute, or process it in accordance with applicable law. The Consumer bears full responsibility for any third-party claims that may arise in connection with the use of such Content through the Service.

8.3. Content restrictions

It is prohibited to upload Content that contains elements infringing copyright or related rights, is offensive, contains elements of hate speech, unlawful advertising, or any other materials prohibited or restricted under applicable law.

In the event of reasonable suspicion of rights violations or breaches of the law, the Company reserves the right to restrict access to such Content, notify the Consumer, and, where necessary, inform the competent authorities or rights holders.

8.4. Reviews and feedback

The Consumer may voluntarily provide the Company with text reviews, comments, ratings, suggestions, or other forms of feedback related to the operation of the Service. Providing such feedback is not mandatory and is done at the Consumer’s initiative.

By submitting feedback, You agree that the Company has the right to use it for internal purposes, including improving the quality of the Service, developing new features, identifying issues in the Service’s operation, or analyzing consumer experience.

By submitting feedback, the Consumer also agrees that the Company has the right to use it for marketing, analytical, or informational purposes, including publication on the site, in emails, or in external advertising.

The Company reserves the right to moderate, edit, or decline to publish feedback that does not comply with standards of proper conduct or contains discriminatory, offensive, advertising, or other undesirable elements.

9. Limitation of liability

9.1. Consumer actions and Content‍

The Company is not liable for any actions or omissions of the Consumer in connection with the use of the Service. The Consumer is solely responsible for the legality of any Content uploaded or transmitted, the proper use of the Service’s features, compliance with applicable laws, and these Terms. The Company does not guarantee that the use of the Service will not infringe upon the rights of third parties and is not obliged to conduct prior verification of the Consumer’s Content.

9.2. Company’s limitation of liability

‍The Company is not liable for any losses, damages, data loss, or inability to access the Service resulting from technical failures, malfunctions on the Consumer’s side, network restrictions, virus attacks, malicious software actions, or other events beyond its control.

The Service may contain links to third-party resources, services, or websites. Such links are provided solely for the Consumer’s convenience. The Company is not responsible for the content, privacy notices, or actions of such third-party services, nor for any consequences arising from their use.

9.3. No warranty regarding results of use‍

If the search results or recommendations generated by the Service do not meet the Consumer’s expectations or fail to provide accuracy, the Company shall not be liable for any consequences of using such results in professional or personal activities.

The Company does not guarantee uninterrupted or error-free operation of the Service and provides no warranties regarding the compatibility of the Service with the Consumer’s software or hardware. All services are provided “as is” without any express or implied warranties.

The Consumer acknowledges that transmitting information over the Internet is always associated with certain risks, and the Company cannot guarantee absolute data security during processing or storage, especially in the event of actions by third parties.

9.4. Limitation of liability for payment transactions‍

All payments for Subscriptions to the Service are processed through third-party payment providers. The Company is not a financial institution and does not control the transaction processing procedure. Accordingly, the Company is not liable for technical failures, bank errors, payment delays, double charges, or other malfunctions that occur on the part of payment systems.

The Consumer is solely responsible for maintaining a valid payment method, checking exchange rates, bank fees, and other conditions related to making a payment. If a transaction cannot be processed due to technical or financial restrictions, access to the paid functionality may be suspended until the payment is successfully completed.

The Company reserves the right to change the Subscription price, suspend, or cancel paid access in case of a breach of these Terms, fraudulent actions, or technical failures. In such cases, the Consumer is not entitled to a refund or any other compensation unless otherwise required by applicable law.

To the maximum extent permitted by law, the total liability of the Company in connection with the paid features of the Service shall be limited to the amount actually paid by the Consumer during the last twelve (12) months.

10. Intellectual property

10.1 Rights to the Service

All intellectual property rights to the Service, including its interface, source code, processing algorithms, database structure, visual style, graphics, texts, and any technical solutions, belong to the Company or are lawfully used by it under licenses, agreements, or applicable law. The use of any element of the Service without the Company’s explicit permission is prohibited.

The Service name, logos, trade names, and domain names are protected in accordance with international and national regulations governing intellectual property rights. The Consumer has no right to copy, modify, distribute, or reproduce such objects without the Company’s written consent.

10.2 Content uploaded by the Consumer

The Consumer has the right to upload their own Audio files to the Service solely for the purpose of using the search, analysis, or comparison functions. Uploading such files does not transfer any exclusive proprietary rights to the Content to the Company.

The Consumer guarantees that they possess sufficient rights to the Audio files submitted for processing through the Service, including the right to permit temporary technical processing, the creation of a vector digital fingerprint, and their use for similar sound search or analysis. The Consumer bears full responsibility for compliance with copyright, license terms, and applicable laws.

10.3 Processing and use of Consumer Content

The Company does not store original Audio files unless otherwise provided by a separate written agreement with the Consumer. For the purposes of search and comparison, uploaded files are converted into technical digital representations that do not contain the actual audio Content and cannot be used to recreate it.

Such digital representations are used exclusively for search purposes within the Service and cannot be applied in other services, transferred to third parties, or used by the Company for marketing or commercial purposes without the Consumer’s explicit and separate consent.

10.4 Library and third-party content

The Service uses a Library of audio files compiled from legal third-party sources, including open or conditionally open libraries, in accordance with the licensing terms set by the rights holders. The Company does not create its own unique database of sounds but integrates access to external content through the Service’s technical infrastructure.

All licensing terms governing the use of audio files are determined exclusively under the license of Sonniss Limited, a legal entity registered under the laws of the United Kingdom, registration number 09377364, with its registered office at Colony, 5 Piccadilly Place, Manchester, United Kingdom, M1 3BR.

The Company is not the owner and, as a general rule, does not acquire copyright to such audio files, except in cases explicitly stated in separate notices. All copyrights and related rights to the respective sounds belong to third parties – the rights holders. The Company performs technical integration of such files solely to implement the search and analytical functionality of the Service.

To ensure transparency of use, the Service interface may display a special information notice or an “ⓘ” icon next to each audio file from libraries not owned by the Company, indicating the source, a link to the licensing terms, or other relevant information.

After performing a search in the Service, Consumers may download audio files from the Library for further use within the limits allowed by the applicable license terms. Downloading files means that the Consumer has read and agrees to comply with the terms and conditions for these sounds and to observe all established restrictions.

The Company is not liable for any infringement of intellectual property rights resulting from the use of files beyond the scope of the license or the rights granted by the rights holders. The Consumer has no right to use audio files from the Library for commercial purposes without the appropriate license or permission from the rights holder.

11. Final provisions

11.1 Applicable law

These Terms, as well as all legal relations between the Consumer and the Company, are governed by the substantive law of the Republic of Estonia, regardless of the Consumer's place of residence or location.

Any disputes that are not resolved through negotiations shall be finally settled by a competent court at the location of the Company.

11.2 Dispute resolution

All disputes, disagreements, or claims arising in connection with the use of the Service or the performance of these Terms shall be resolved through negotiations between the parties.

If no agreement can be reached through direct negotiations within 30 (thirty) calendar days, the dispute shall be resolved in accordance with the applicable legislation.

The Consumer agrees that, before initiating legal or administrative proceedings, they must send a written claim to the Company via the contact form or email provided on the Service. The Company is obliged to consider such a claim within 15 (fifteen) working days.

11.3 Force majeure

Neither party shall be liable for partial or full non-performance of obligations under these Terms if such non-performance results from force majeure circumstances.

Force majeure refers to events or circumstances beyond the control of the parties, including but not limited to: natural disasters, military actions, mass riots, epidemics, actions by government bodies, telecommunications network failures, internet provider failures, as well as hacker or cyber-attacks.

The party unable to fulfill its obligations due to force majeure circumstances must immediately notify the other party about the occurrence of such circumstances. The burden of proof for force majeure lies with the party invoking it.

11.4 Changes to the Terms

The Company has the right to update or change these Terms at any time. All changes will take effect upon the publication of the new version on the Service, unless otherwise stated.

The Consumer is responsible for periodically reviewing the updates. Continued use of the Service after the changes are made constitutes acceptance of the updated Terms in their entirety.

12. Contact information

If you have any questions regarding this Agreement, please contact our support team at the following email address: office@aishatec.com

We will make every effort to assist you as quickly as possible.

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